Design and Implementation Services

• Microsoft Windows
• Planning Windows 2003 Server Deployments
• Upgrading Windows 2000 Domains to Windows 2003 Domains
• Upgrading Windows NT 4.0 Domains to Windows 2003 Active
  Directory
• Design and Deployment of Directory and Security Services
• Automating and Customizing Installations
• Microsoft Exchange
• Planning Microsoft Exchange 2003 Messaging Systems
• Disaster Recovery for Exchange 2003
• Troubleshooting Exchange 2003 Performance
• Windows XP
• Windows XP Upgrades and Deployments
• Automated Installations
• Microsoft Office
• Office 2003 Intallation and Upgrades
• Automated Deployment
• Template and Macro Creation
• Citrix MetaFrame
• MetaFrame Presentation Server Design
• Network Design
• Web Interface Integration
• Application Integration
• Network Security
• Firewall Selection and Installation
• Antivirus Protection
• Content Filtering Systems

Support Services

• Scheduled Weekly or Bi-Monthly Visits
• Review Of Server Event Logs
• Test Backup and Recovery of Data
• Physical Inspection of Equipment
• Preventative Maintenance of Equipment
• Address Any Issues Reported By Management Or Staff
• Installation of Software Upon Request
• Windows Update and Service Pack Management
• Review Antivirus Logs
• Remote Assistance
• Emergency Technical Support
• One Hour Onsite Commitment For Server Down Situations
• Data Recovery
• Helpdesk Services
• Onsite Support As Needed
• Phone Support For Remote Users